｜/////////////////////////////////////////////////////////////////////////
｜
    - StarPRNT Intelligence -
        Readme File                                       18/04/2017

   Copyright (C) 2017 Star Micronics Co., Ltd. All rights reserved.
///////////////////////////////////////////////////////////////////////////

*This ReadMe File applies to StarPRNT Intelligence CD Version 3.4

  Thank you very much for purchasing Star Printer.

  Contents:

    1.  Supported Models
    2.  Functions and Models
    3.  How to Install, How to Uninstall
    4.  How to Completely Uninstall
    5.  Silent Installation
    6.  Silent Un-Installation
    7.  Manual Installation
    8.  OPOS Settings
    9.  Restrictions
    10. Supplementary Explanation Concerning Star Cloud Services
    11. Software Evaluation Environment
    12. Release Notes


    ====================
    1.  Supported Models
    ====================
     >This CD supports the following Star Micronics Printer models:

     - FVP10
     - SP500
     - SP700
     - TSP650II
     - TSP700II
     - TSP800II
     - TUP500
     - TUP900


    ========================
    2.  Functions and Models
    ========================
     The available features vary depending on models and interfaces.
     Please see installation manual for futher details.
     When using OPOS, refer to Section 8, OPOS Settings.


    ====================================
    3.  How to Install, How to Uninstall
    ====================================
    This package does not include the Virtual Serial Port Emulator.
    If you are already using this, do not install this software and 
    continue to use your existing software.
    If you have already installed a previous driver version of the SP500, 
    SP700, TSP650, TSP700II, TUP500, or TUP900 uninstall it then install this software.

    Turn the printer off and close all other applications that are currently
    open before installing the StarPRNT Intelligence Driver.

    Update installation from previous Ver1.4 on Windows8:

    The 'Files in use' dialog appears.
    Click 'Do not close application. A reboot will be required'.

    Update installation from Ver1.0 / 1.1 / 1.1a:

    Connection settings, Loto Store, Text search, Sound Upload, and Audio
    informatoin are deleted by update.
    Store those information before update installation as following procedure.

    (1)  Store those information to appropriate folder using export function.
         Do not store to following folder.
         Windows 32bit OS:  C:\Program Files\StarMicronics\Printer Software
         Windows 64bit OS:  C:\Program Files(x86)\StarMicronics\Printer Software

    (2)  Update installation

    (3)  Execute StarPRNT Intelligence and using utility, make connection setting.

    (4)  Use "Import" function and reload stored date.

    Note:  Printer queue and OPOS settings can be used after update installation.


    Please refer to an installation manual in the CD for the procedure of 
    installation and uninstallation.

    D:\Documents\Install Manuals\Software_im_en.pdf
    (D is the drive letter of your CD)


    ===============================
    4.  How to Completely Uninstall
    ===============================
    When uninstalling the driver using the utility, an instance of the Star
    USB Vendor Class Driver will remain. To remove this instance, turn 
    the printer off and run "msiexec.exe" with the following command:

    Execute command prompt as administrator.

     msiexec.exe /x {2E0EAB93-9AE5-467F-A9F9-CC9A0AA57BEC} ALLDELETE=1

    Note the following cautions:
    Do not completely uninstall if you are using another Star Micronics Printer
    model with the USB Vendor Class Driver.
    The following files are not deleted even if
    the complete uninstall is performed:

         C:\WINDOWS\system32\drivers\SMJUSBCOM.sys
         C:\WINDOWS\system32\drivers\SMJUSB.sys

     After this uninstalling, restart the PC.


    =======================
    5.  Silent Installation
    =======================
    By running a silent installation, the software can be automatically
    installed without operator action or onscreen feedback. This is
    convenient when performing installation on several PCs. 
    To begin a silent installation, run
    "msiexec.exe /i [file name of msi(with full path)] /qn"

    Execute command prompt as administrator.

    msi file is in "D:\Windows\Setup" folder.
    (D is the drive letter of your CD)

    <Windows 7/8/8.1/10 (32bit) >
     msiexec.exe /i D:\Windows\Setup\PrinterSoftware-3.4-3.4-Release_x86.msi /qn

    <Windows 7/8/8.1/10 (64bit) >
     msiexec.exe /i D:\Windows\Setup\PrinterSoftware-3.4-3.4-Release_x64.msi /qn


    ==========================
    6.  Silent Un-Installation
    ==========================
    By running a silent un-installation, the software can be automatically
    uninstall without operator action or onscreen feedback.
    This is convenient when uninstalling this software from several PCs. 

    To run a silent un-installation, run "msiexec.exe" with the following
    command.

    Execute command prompt as administrator.
    
    msiexec.exe /x {119d31c1-ab13-4227-98c0-9dfd99b6431c} /qn


    =========================
    7.  Manual Installation
    =========================
    Installing using "msiexec.exe" may not be possible in special
    environments such as Windows Embedded. In such cases, use the 
    manual install set below.
    Caution: When the driver is installed by this method, some features will
    be unusable.

    Location of Manual Installation Set: 
     [FVP10]
       D:\Windows\Printer Drivers\Star-FVP10-WinPrnDrv\
     [SP500]
       D:\Windows\Printer Drivers\Star-SP500-WinPrnDrv\
     [SP700]
       D:\Windows\Printer Drivers\Star-SP700-WinPrnDrv\
     [TSP650II]
       D:\Windows\Printer Drivers\Star-TSP650II-WinPrnDrv\
     [TSP700II]
       D:\Windows\Printer Drivers\Star-TSP700II-WinPrnDrv\
     [TSP800II]
       D:\Windows\Printer Drivers\Star-TSP800II-WinPrnDrv\
     [Star TUP500]
       D:\Windows\Printer Drivers\Star-TUP500-WinPrnDrv\
     [Star TUP900]
       D:\Windows\Printer Drivers\Star-TUP900-WinPrnDrv\

    (D is the drive letter of your CD)


    ======================
    8.  OPOS Settings
    ======================

    8-1  Dip Switch Settings
      When using OPOS, set the printer to 'NSB Enable'.
      Refer to the Hardware Manual for your printer’s dip switch settings.
      When using SP700, set the Memory Switch to 'NSB Enable' from Printer Settings.

    8-2  USB Printer Class
      Remove the check next to 'Enable bidirectional support' located in
      the ‘Ports’ tab of the printer driver's Properties window (Right click > Properties).

    8-3  Parallel, Serial, or Ethernet Interfaces
      An OPOS printer cannot share the same port as another device.
      Navigate to the ‘Ports’ tab of your printer driver’s Properties window (Right Click > Properties).
      Ensure no other printer is set to the same port as your Star printer configured for OPOS.


    =============================
    9.  Restrictions and Cautions
    =============================
    Below are the restrictions and cautions for this version.

    <Install, Uninstall>
    Note the following points when uninstalling software under Windows
    7/8/8.1/10.

     - StarMicronics folder
       In some cases the following folders do not delete after the driver is uninstalled:
           [Start Menu] -> [All Programs] -> [StarMicronics]
           32bit Windows:   C:\Program Files\StarMicronics
           64bit Windows:   C:\ProgramFiles(x86)-StarMicronics

       They can be manually deleted. (Right Click > Delete)

     - If the emulation is changed to ESC/POS mode by dip switch after the printer
       is installed into the‘Devices and Printers’ or ‘Printers and Faxes’ folder,
       the printer may output strange characters.
       To remedy this issue:
       1. Delete the printer from the ‘Devices and Printers’ or ‘Printers and Faxes’ folder
        OR
       2. Remove the check next to 'Enable bidirectional support' located in the ‘Ports’ tab
          of the printer driver's Properties windows.

     - Installing this software may fail if Windows Update is installing updates 
        on the computer at the same time as Setup is running.
        To remedy this issue, wait for Windows Updates to finish, and then restart  
        the computer. Then, run setup.

     -  Install after uninstallation
         Uninstallation older than V1.2, could not delete "connection settings" information.
         Install after uninstalltion, delete "old" connection settings, then make new connection.

     -  Update installation
         Connection settings, Loto Store, Text search, Sound Upload, and Audio informatoin
         are deleted by update. 
         For Update installation, refer to "3.  How to Install, How to Uninstall".

     -  After the update installation, the printer driver settings are not retained.
        Please set your printer driver again.
        (Supported model: Star TSP700II, Star TSP800II, Star TUP500, Star TUP900, Star FVP10)
        
     -  Windows 8/8.1 Modern UI is not supported.


    <Printer Driver>
     -  If you have installed only the printer driver, you may observe are error in
        the print job status reading "Error - Printing-" when sending a large amount
        of data.  This message can be ignored as there actually is no real error.
        The print job will be processed and executed normally.
    
     -  If the Printer Queue Name is changed after a USB Printer is already installed
        using the USB Printer Class Driver, it is necessary to reboot the PC.

     - NV Logo Printing with High Image Stability Paper
        When printing an NV logo using high image stability paper, 
        the data from two logos is combined and printed for best image quality.
        Therefore, it is necessary to register one logo twice when using this paper.
        The first logo in the pair is registered as an odd number and the second as 
        an even number. 
        When calling the logo, specify the odd number.

     - (TUP942, TUP992)
        When "Print Mode" was set to "Raster Mode", do not use with serial interface.

     - (TUP942, TUP992)
        Setting of Data Treatment Recover From Error
         When using the printer in Line mode, set 'Clear Data By Document Unit' to 'Store Data'.
         Printer may not work correctly after recovery from error without above setting.

     - (FVP10/TSP800II/TSP700II/TSP651/TSP654/TUP592/TUP542)
        Setting of Data Treatment Recover From Error
         When using 'Clear Data By Document Unit' of 'Data Treatment Recover From Error',
         set the Memory Switch of 'Block Print Start Timing(Trigger)' to 'Detect Page End'
         from Printer Settings.
         Printer may not work correctly after recovery from error without above setting.

     - (TUP592, TUP992)
        "Printer Busy Timeout" has to be set longer than "Presenter Retract Time".
        When occurred timeout during printing multiple pages without the 
        above setting, following pages are not printed and the print job 
        is deleted.
        "Printer Busy Timeout" default setting is 180 sec.

     - (OS: Windows 8, Mode: USB Printer Class)
        When install driver by plug & play, printer status will not display on printer queue.
        Once data is printed or printer property sheet is opened, then printer status will appear.

     - (TSP700II / TSP800II / FVP10)
        "Printed Data Upload" function is not supported when “Paper Type” is set to “Black Mark”.

     - In some applications (e.g. Microsoft Office),  you may not be able to change 
       the paper size from the UI in the applications.
       In this case, please set the paper size from "Printer properties" first.
       Then you can select the paper size from the UI in the applications.

     - After upgrade from software version 3.2.1 or older, printer paper size may be selected
       "Not Available". In such case, please select appropriate paper size again.

    <Printer Utility>
     -  When changing Memory Switch Settings, ensure the printer power is on.

     -  When using the printer in ESC/POS mode, the paper low status will
        trigger it to go offline and therefore make the Printer Utility
        inaccessible.  Change the paper roll or switch to Star Line Mode to
        recover from this error.

     -  (TUP592, TUP992)
        Use printer utility without paper in presenter.
        If presenter is holding the paper, utility may not work correctly.
        
    <Printer Utility - Sound Upload>
     - The XML file is overwritten when uploading new .WAV files. 
        However, old .WAV files still remain. So if you wish to remove old .WAV data,
        browse to the file location(s) and manually delete.

    <Printer Utility - Text Search>
     -  Do not use Logo in Text Search function when  [Use old style "Logo Store" function]
        is Valid.

    <Printer Utility - Windows Printer Queue Management>
     -  When adding the windows printer queue of bluetooth printer, it may fail with error message
        "Could not add the printer queue.".
        In this case, please reboot your computer and add printer queue again.
        After rebooting, if adding printer queue still fails,
        please add printer queue using Windows standard function.

        *How to add printer queue using Windows standard function

        [Windows]
            1. Open "Devices and Printers" from Start menu, and click "Add a printer".
            2. Click "Add a local printer".
            3. Select the COM Port (made by pairing with the printer : ex COM3) from "Use an existing port"
               and Click "Next". If the COM port doe's not listed, select "Create a new port" and "Local Port",
               then type COM port name.
            4. Select "STAR" from "Manufacturer", and select your printer from "Printers". 
            5. Select "Use the driver that is currently installed" and Click "Next".
            6. Type a printer name, and Click "Next".
            7. Click "Finish" and close the wizard.
            
        [Windows 8/8.1/10]
            1. Open "Controll Panel" from Apps. Then Select "View devices and printers" 
               and click "Add a printer".
            2. Click "The printer that I want isn't listed".
               Select "Add a local printer or network printer with manual settings" and click "Next".
            3. Select the COM Port (made by pairing with the printer : ex COM3) from "Use an existing port"
               and Click "Next". If the COM port doe's not listed, select "Create a new port" and "Local Port",
               then type COM port name.
            4. Select "STAR" from "Manufacturer", and select your printer from "Printers". 
            5. Select "Use the driver that is currently installed" and Click "Next".
            6. Type a printer name, and Click "Next".
            7. Click "Finish" and close the wizard.
                   
    <Bluetooth Interface>
     -  When using printer with Bluetooth Interface, please confirm Auto Connection setting.
        According to your device OS, the setting should be as follows:
        
        Auto Connection OFF : Windows, Android, Linux and Mac
        Auto Connection ON  : iOS
        
     -  How to change Auto Connection setting
        Windows : Please use "Star Bluetooth Utility" installed with Printer Utility.
                  (Please refer to "BluetoothUtility_Win_en.pdf" included in Installation CD.)
        iOS     : Please use "Star Setting Utility" from AppStore.
        Android : Please use "Star Setting Utility" from Google Play Store.

        Linux, Mac: We are sorry that no setting tool is available.
        Please prepare one of the above OSs environment to be able to make use of those tools.

    ======================================================================
    10. Supplementary Explanation Concerning Star Micronics Cloud Services
    ======================================================================
    10-1 Resending print data to Star Cloud Services
         When "Print Data Upload" to Star Cloud Services is enabled, the upload to the cloud server
         sometimes fails for some reason. In this case, the print data you failed to upload will be
         resent automatically at the timing shown below.

         If the connection of your PC and Star Cloud Services server is online when the next print
         processing is executed, the print data you failed to upload will be automatically resent.

    10-2 Text data upload by WritePrinter API and OPOS Driver
         Please be aware that the results of print data generated on the cloud service 
         may differ from the results of print data actually output from the printer
         when performing receipt data uploading by the above method.
         (Example: When the memory switch of the printer setting has been changed. e.g. codepage)

         When MicroReceipt is enable, the actual receipt part is not included in the output from the printer,
         so please thoroughly verify it before using it.
         
         Text upload does not correspond to all commands.
         For details, please check "CommandEmulator_on_SMCS.pdf" in the Document folder.

    ===================================
    11. Software Evaluation Environment
    ===================================
     This software has been evaluated mainly on the following environments.

    PC environments 
      - Windows
         CPU : Intel Core 2 Duo 2.40GHz
         RAM : 2GB
         HDD : 250GB

    Windows environments 
      - Microsoft Windows 7 Enterprise SP1       (32bit)
      - Microsoft Windows 7 Enterprise SP1       (64bit)
      - Microsoft Windows 8 Enterprise           (32bit)
      - Microsoft Windows 8 Enterprise           (64bit)
      - Microsoft Windows 8.1 Enterprise         (32bit)
      - Microsoft Windows 8.1 Enterprise         (64bit)
      - Microsoft Windows 10 Enterprise          (32bit)
      - Microsoft Windows 10 Enterprise          (64bit)

    ==================
    12. Release Notes
    ==================
    Rev 3.4
    18/04/2017
       - Modified Software Installer
       
       <CUPS Driver for Mac>
         - Changed the version from 4.0.0 to 4.1.0.
         
    Rev 3.3
    13/01/2017
       - Modified Star Cloud Services
         - Enabled to upload print data from WritePrinter API.
         - Enabled to upload print data from OPOS driver.
         - Added Micro Receipt function.
         - Added support for Finnish.
         
       - Printer Driver : Changed the default paper size.
       
       <JavaPOS Driver>
         - Changed the version from 1.13.9 to 1.13.10.
       <CUPS Driver>
         - Changed the version from 3.5.0 to 3.6.0(Linux), 4.0.0(Mac).
           
    Rev 3.2.1
    25/03/2016
       - Bug fix
         - Fixed an issue that cannot upgrade from V3.1 to V3.2.
           For Customers already using V3.2 do not need to upgrade to V3.2.1.

    Rev 3.2
    10/02/2016
       - Modified Star Cloud Services
         - Added support for 4 new languages.
           French, German, Spanish, Portuguese

    Rev 3.1
    30/10/2015
       - Modified Star Cloud Services
         - Made the password changeable 
         - Enabled to resend print data when the upload of print data failed during network failure.
         - Enabled to upload printed data when“Reverse” is set to “Enable" (printer driver setting).

       <StarIO>
         - Changed the version of the StarIO module from 2.2.0.0 to 2.2.1.0.

    Rev 3.0
    18/09/2015
       - Added support Star Cloud Services.
         - support models : TSP650II, TSP700II, TSP800II, FVP10
       - Added support Microsoft Windows 10 32bit/64bit
         - Mobile Edition and IoT Core Edition are not supported.
       - Support end Microsoft Windows XP, Vista.

       <StarIO>
         - Changed the version of the StarIO module from 2.1.0.0 to 2.2.0.0.
       <Star Bluetooth Utility>
         - Changed the version from 1.3.2 to 1.3.3.

    Rev 2.3
    26/01/2015
       - Added models support Bluetooth interface newly.
         - FVP10
       <StarIO>
         - Changed the version of the StarIO module from 2.0.0.0 to 2.1.0.0.
         - Bug fix : StarIO can not receive printer status correctly
                     when printer buffer is full. (Serial I/F)
       <Star Bluetooth Utility>
         - Changed the version from 1.3.1 to 1.3.2.
         - Added function that shows the version of bluetooth module.
       <JavaPOS Driver>
         - Changed the version from 1.13.7 to 1.13.8.
       <CUPS Driver>
         - Changed the version from 3.4.2 to 3.5.0.
                
    Rev 2.2
    06/06/2014
       - Added models support Bluetooth interface newly.
         - TSP700II, TSP800II, SP700(only SP742)
       <Language Monitor>
         - Changed the default Printer busy timeout value of SP700 series from 15sec to 30sec.
       <StarIO>
         - Changed the version of the StarIO module from 1.3.3.0 to 2.0.0.0. 
       <Star Bluetooth Utility>
         - Changed the version from 1.2.0 to 1.3.1.
       <Installation CD - Contact Us>
         - Changed the web site URL of Japan & Other Reigion.
       <JavaPOS Driver>
         - Changed the version from 1.13.6 to 1.13.7.
                
    Rev 2.1
    12/02/2014
       - Added support Microsoft Windows 8.1 32bit/64bit(WindowsRT do not support)
       <Logo Store>
         - Debug loading logo bug
             When load registerd logos, TSP650II take a long time.
       <Configure Port>
         - Debug Language Monitor bug
             Bluetooth connection, when open Congigure port setting, error occurs.
       <OPOS>
         - Rename : OPOS - configure - [PrintBitmap] -> [NVLogoPrint]
       <OPOS Driver>
         - version up from 1.13.5 to 1.13.6
       <JavaPOS Driver>
         - version up from 1.13.4 to 1.13.6
       <CUPS Driver>
         - version up from 3.4.0 to 3.4.2
         
    Rev. 2.0
    21/12/2012
       - Support TSP650II (TSP650 is not supported)
       - Add Bluetooth Setting Utility
       - Debug multiple page print bug using .NET Framework application.
       - Debug multiple page print bug under Windows8.
         (Cannot print multiple pages under ModernUI in Windows 8)
           TSP800II/TSP700II/TUP500/TUP900
       - Debug Softlogo bug
           Do not delete registered logo completely when regist soft logo.
       - Debug NVLogo bug
           When print NV Logo after device font, Soft logo is overwritten on device font.
       - CUPS Driver version up from 3.3.0 to 3.4.0
       - JavaPOS Driver version up from 1.13.3 to 1.13.4

    Rev. 1.5
    24/10/2012
       - Added support Microsoft Windows 8 32bit/64bit(WindowsRT do not support) 
       
    Rev. 1.4
    29/06/2012
       - Added support for models TUP500 and TUP900.
       <Printer Settings>
         - TSP650: Added Thai code page support.
         - TSP800II: Added "Printer Performance" setting.
       <Logo Store>
         - Bug fix: The layout of the printed matter is broken.
       <Printer Utility>
         - Added F/W version check sequence to connection check function.
       <JavaPOS Driver>
         Version up (1.13.2a -> 1.13.3)

       - Bug fix: Link to the SP500 hardware manual is incorrect.

    Rev. 1.3b
    04/06/2012
        <StarIO>
        - Fixed a bug of offline in multiple printers environment.
        - Fixed a bug of "ERROR_ACCESS_DENIED" generated in "OpenPort" method.

    Rev. 1.3a
    24/01/2012
       - Appended Digital Signature to PrinterUtility and Installer.
       - Display STAR MICRONICS CO.,LTD for Publisher on User account control screen
          when starting PrinterUtility and Installer in Windows7/Vista.
          
    Rev. 1.3
    15/12/2011
        <Printer Driver>
           - Added scaling and soft logo function support. 
             (Supported model: Star TSP700II, Star TSP800II)
           - Removed two-color printing function.
             (Supported model: Star TSP700II, Star TSP800II)
           - Removed red color device font.
             (Supported model: Star TSP700II, Star TSP800II)
           - Added buzzer function support.
             (Supported model: Star TSP700II)
        <Logo Store>
           - Added Star Page Mode support.
        <Text Search>
           - Added non-japanese double-byte characters support to trigger text and action parameter.

        - Added JavaPOS and CUPS driver.
        - Changed in Service Pack 2 from no service pack .NET Framework 2.0.

    Rev. 1.2
    28/07/2011

        <Printer Utility>
        - Support 19 Lunguages. (User Interface, Help documents)
        - Add Language selection

        <StarIO>
        - Changed the version of the StarIO module to 1.2.3.1.

       <OPOS>
       - Support two-color for SP700

       <Text Search>
       - Debug Application error bug
       - Debug Pull down menu bug in Action, Action parameter
       
    Rev. 1.1a 
    24/12/2010

        <Printer Settings>
        - Debugged functionality of the "Default" button to restore original memory switch settings.
           Models Affected: SP700, TSP650, and TSP700II with firmware earlier than Ver3.0.

        - Debugged functionality of the "Write" button to store new memory switch settings.
           Models Affected: SP700, TSP650, and TSP700II with firmware Ver1.4 and before.

        - Debugged functionality of reading Memory Switch Settings with the Ethernet card
           when '9100 Single-Session' is set.
           Models Affected: SP700, TSP650, and TSP700II with firmware earlier than Ver3.0
           SP500 with firmware earlier than Ver4.1.

        <Printer Utility>
        - Debugged several functions which sometimes could not read or store settings
           and displayed an error message reading 'Cannot open the port'.

        - Debugged the printer utility abnormal termination and appear the error message 
          ‘Cannot find the specified printer queue set by the Connection Wizard.’
          ‘Change or add the printer queue in the Connection Wizard and try again.’
           when change the printer queue name by printer utility under USB printer Class driver usage.

        <StarIO>
        - Changed the version of the StarIO module to 1.2.3.0.
        - Fixed a bug of "GetParsedStatus" method.

        <Logo Store function>
        - Debugged the printer utility abnormal termination, when execute ‘test print’ button 
           after store Logo data by printer utility of SP700 ESC/POS mode under Serial interface usage.
        - Preserved the contents of Logo List on Logo Store menu even the printer utility is closed.

    Rev. 1.1    - Added support for models SP500, SP700, TSP650 and TSP700II.
    16/07/2010  - Added support for the IFBD-HE07/08 and IFBD-BE07 Ethernet Interfaces.

        <Printer Utility>
        - Minimized time necessary to open the Utility.

        - Debugged failure of settings through the Utility after installation driver.

        - Added notification regarding ESC/POS and Paper Low status.

        <Printer Queue>
        - Debugged wrong naming issue with Windows Vista 64bit.

        <Logo Register>
        - Added Import/Export function.

        <Sound>
        - Added support to replay all sample sounds during the self test.
          (Previous version only allowed 60 seconds to play.)

        - Changed the sound tool to recall previous settings port reopening the Utility.

    Rev. 1.0    Initial release
    14/04/2010
